The City of Daytona Beach is using a new online permitting software system, called Intuitive Municipal Solutions (iMS), which streamlines the process for issuing building permits and improves access to stored data for individual properties and large-scale development projects.
Replacing the software TRAKit from CentralSquare, the web-based system makes it easier for residents to search city records including building permits, code compliance cases, land development applications, Business Tax Receipts and rental property licenses. More than 15 years of historical information from TRAKit was integrated into iMS. The process to transfer more than a million records took city staff 12 months, and staff training on the new system occurred earlier this month.
New users can create an account or continue as a guest. Instructional videos are posted on the city’s website.
Users of the new iMS system are able to:
- Access through a laptop, tablet or smartphone
- Apply for or renew Business Tax Receipts and rental property licenses
- By using a map view, select a parcel and automatically see all its associated records
- Pay permit, license or code compliance fees or fines online
- Request inspections
- Search by parcel number, address, application date, owner or project name, permit or case number
- Search code violations and case information including photos
- Submit building permit or development review applications
- View the status of development projects