Utility Billing

Utility Billing Online Services

Phone: (386) 671-8100
Online: codb.us/payutilitybill (pay or view bills and to stop, start or transfer service)
Drop off: In night depository drop box on the east side of City Hall
City utility customers will not be discontinued or disconnected due to non-payment of fees while the city’s emergency declaration is in effect. For utility billing, call (386) 671-8100.

Billing Goals

Our goal is to provide quality customer service to the citizens of Daytona Beach. We are responsible for all monthly billing and collection of water, sewer, solid waste, recycling and storm water accounts.

The 2019 Annual Quality Report is now available

The City of Daytona Beach routinely monitors for over 80 primary and secondary contaminants in your drinking water according to federal and state laws, rules and regulations. Please view the 2019 annual drinking water quality report (PDF), which contains important information about source and quality of your drinking water. To speak with someone about the report, please call (386) 671-8885 or to request a paper copy of this report, please call (386) 671-8809.

If your service has been disconnected due to non-payment, please call our office at (386) 671-8100, Monday through Friday from 8 a.m. to 4:30 p.m., and speak with a Customer Service Representative.

Making a payment online WILL NOT:

  • Stop scheduled service disconnect due to non-payment
  • Restore service disconnected due to non-payment
  • Avoid late fees and other penalties when paying after the due date
  1. Rebecca DiSanto

    Utility Billing Manager

  2. Utility Billing

    Physical Address
    301 S. Ridgewood Ave.
    Room 176
    Daytona Beach, FL 32114

    Phone: (386) 671-8100
    Fax: (386) 671-8115

    Hours
    Monday through Friday
    8 a.m. to 4:30 p.m.