Utility Billing

As of April 6, 2020

Daytona Beach CARE (COVID-19 Assistance Recovery Effort) Program

Utility customers within Daytona Beach’s city limits will notice a credit called “CITY STIMULUS ADJ” on their April statement. This is a one-time adjustment as part of the city’s stimulus incentive called the Daytona Beach CARE (COVID-19 Assistance Recovery Effort) Program. Utility bills in April will be automatically adjusted or credited for the 22,858 billing accounts within the city of Daytona Beach. Services eligible for credit include water, sewer, recycling, recycling fuel and public service tax. Services that are not eligible are irrigation, fire-line, stormwater, solid waste and landfill. For questions or to opt out of participating in CARE, call (386) 671-8100. 

Utility Billing Online Services

Phone: (386) 671-8100
Online: codb.us/payutilitybill (pay or view bills and to stop, start or transfer service)
Drop off: In night depository drop box on the east side of City Hall
City utility customers will not be discontinued or disconnected due to non-payment of fees while the city’s emergency declaration is in effect. For utility billing, call (386) 671-8100.

Billing Goals

Our goal is to provide quality customer service to the citizens of Daytona Beach. We are responsible for all monthly billing and collection of water, sewer, solid waste, recycling and storm water accounts.

The 2019 Annual Quality Report is now available

The City of Daytona Beach routinely monitors for over 80 primary and secondary contaminants in your drinking water according to federal and state laws, rules and regulations. Please view the 2019 annual drinking water quality report (PDF), which contains important information about source and quality of your drinking water. To speak with someone about the report, please call (386) 671-8885 or to request a paper copy of this report, please call (386) 671-8809.

If your service has been disconnected due to non-payment, please call our office at (386) 671-8100, Monday through Friday from 8 a.m. to 4:30 p.m., and speak with a Customer Service Representative.

Making a payment online WILL NOT:

  • Stop scheduled service disconnect due to non-payment
  • Restore service disconnected due to non-payment
  • Avoid late fees and other penalties when paying after the due date
  1. Rebecca DiSanto

    Utility Billing Manager

  2. Utility Billing

    Physical Address
    301 S. Ridgewood Ave.
    Room 176
    Daytona Beach, FL 32114

    Fax: (386) 671-8115

    Hours
    Monday through Friday
    8 a.m. to 4:30 p.m.