COVID-19 Assistance Recovery Effort (CARE)

As of Aug. 19, 2020

City's Rental Assistance program extended

The city has received additional funding to extend its rental assistance program for income-eligible residents who are adversely affected by the COVID-19 pandemic. The city has received $220,837 in Coronavirus Relief Funds (CRF) funds as part of the federal Coronavirus Aid Relief and Economic Security Act (CARES ACT).  

Applications will be accepted until the funds have been depleted or through Dec. 15, 2020. Assistance is provided on a first-complete application and first qualified/eligible basis and is for rental housing costs incurred on or after March 1, 2020. Assistance includes rental payments, with a two-month maximum assistance per household. Assistance is capped at $1,500 per month and $3,000 total per household. Payments will be made to landlords or rental property management companies. The assistance does not have to be repaid.

 Appointments must be made to submit completed applications and provide documentation. Appointments can be made by calling:

  • Central Florida Community Development Corporation
    (386) 226-1216 
  • Mid-Florida Housing Partnership Corporation  
    (386) 274-4441, ext. 301 and 304

As of Aug. 13, 493 Daytona Beach households have been assisted representing a total expenditure of  $606,585. The average rental payment is $896.

Waiving of commercial and residential permit fees ends Friday. Aug. 21

Friday, Aug. 21, is the last day fees on commercial and residential building permits will be waived. Fees were initially waived for 90 days in March when the city launched its CARE incentive program, and then an additional 90 days was approved by commissioners at their July 15 meeting. To date, nearly 3,000 permits have been issued since March 25 for a total construction valuation of $231.4 million. The amount of fees waived to date is $1.4 million. For more  information, call P&L at (386) 671-8178.

As of July 16, 2020

City waives permit fees

At the July 15 City Commission meeting, commissioners approved the extension of the waiving of commercial and residential permit fees from Wednesday, June 24, through Friday, Aug. 21, as part of the city’s COVID-19 Assistance Recovery Effort (CARE) program. The waiving of the permit fees does not waive impact fees or the need to apply for a permit.

Previously, the permit fees had been waived for a 90-day period from March 25 through June 23. During the 90 days, a total of 1,771 permits were issued for a total valuation of $136.7 million. The amount of fees waived was $808,045.

Permits and Licensing at City Hall, which is located at 301 S. Ridgewood Ave., is open to the public and is taking walk-ins. For more information, call P&L at (386) 671-8178 for assistance.

As of May 7, 2020

City offers assistance for renters

The City of Daytona Beach is expanding its COVID-19 Assistance Recovery Effort program, also known as CARE, by offering rental assistance to income-eligible residents. The rental assistance program is intended to provide financial relief to Daytona Beach residents impacted by the COVID-19 pandemic and to help ensure stability for low-to-moderate income residents who have been furloughed, lost employment or have had work hours reduced. Appointments must be made to submit completed applications and provide documentation. Beginning at 10 a.m. Friday, May 8, appointments can be made by calling Central Florida Community Development Corporation at (386) 226-1216 or Mid-Florida Housing Partnership Corporation at (386) 274-4441, ext. 301 and 304. Read the complete details for the assistance for renters.

As of May 6, 2020

City commissioners adopt a temporary policy allowing restaurants to create or expand seating outdoors

To help local eateries take advantage of guidelines for restaurant openings in Governor Ron DeSantis’ Safe, Smart, Step-by-Step Plan to Reopen Florida, the city adopted a temporary policy at its May 5, 2020, City Commission meeting allowing restaurants the flexibility to create or expand their seating outdoors for on-site food consumption.

This policy allows the ability to place outdoor seating within parking or landscaped areas and within the city’s right-of-way, subject to city approval.

To expedite the process, there is no formal application or approval necessary for restaurants wanting to expand their seating configurations to private property as long as appropriate social distancing guidelines and ADA requirements are followed.

Restaurants wanting to place seating within the city’s right-of-way, are asked to contact the city’s Planning Department at (386) 671-8120.

Other guidelines for outdoor operations:

  • The maximum size of any party shall be limited to 10 persons per table.
  • Tables shall be at least 6 feet apart from other tables (measured from all edges of the table)
  • Building permits are required for tents larger than 100 square feet.
  • Entertainment or amplified sound equipment is prohibited from the outdoor seating area.
  • Points on ingress and egress shall not be blocked for any reason and all ADA requirements must be maintained.
  • If the restaurant is not the property owner, then the establishment must obtain written permission from the owner prior to operation of the outdoor seating area.
  • The establishment must provide sufficient parking spaces to meet minimum LDC requirements based on all available seating, including with respect to the outdoor seating area.
  • If the outdoor seating area is located wholly or partially within a parking area, a temporary physical barrier must be placed separating the outdoor seating area and pedestrian access thereto, from the remaining parking.
  • Depending if the outdoor seating is on public or private property, the expiration for this temporary policy varies. If the seating is on a public sidewalk, the city’s policy is in effect until the expiration of the local state of emergency or the establishments’ Business Tax Receipt, whichever is later. When the expansion occurs on private property, the special provision expires with the termination or expiration of the local state of emergency. When that occurs and the restaurant can reach full capacity, the outdoor area must be returned to the previous conditions.
  • The outdoor seating area must not occupy or impact neighboring properties, or required landscape buffers or designated open space on the establishment’s property.
  • Restaurants are encouraged to use disposable menus or clean menus after each use.
  • All indoor restrooms shall be cleaned and sanitized on a more frequent schedule
  • Additional guidance from the Florida Division of Hotels and Restaurants (DBPR) may be found here,

As of April 28, 2020

City's CARE Program Update

To date, the city’s COVID-19 Assistance Recovery Effort or CARE program has saved Daytona Beach’s residents and businesses a total of $4.7 million in credits on their utility bills, waivers of building permit fees and monthly rent at businesses on city-owned properties.

Credits on utility bills

  • All billing cycles have been distributed with credits to all customers with the city limits for a total savings of about $4.3 million.
  • The average savings per account is $213.
  • The Utility Billing department is closed to foot traffic; however, they remain staffed from 8 a.m. to 4 p.m. Monday through Friday. Customers with questions about their bill should call (386) 671-8100 or send an email to
  • Representatives are answering an average of about 200 phone calls per day with an average wait time of just over a minute.
  • City utility service will not be discontinued or disconnected due to non-payment of fees while the city’s emergency declaration is in effect.
  • Customers can pay their bills online, over the phone, via the drop box on the east side of City Hall and by mail via the envelope provided with their bill.

Building permit fees waived

  • 535 permits have been issued since March 25 for a total construction valuation of $44.5 million.
  • Amount of fees waived to date is $255,720
  • Fees for building permits will be waived through Tuesday, June 23, 2020.
  • The Permits and Licensing division remains staffed; however, the office is closed to foot traffic.
  • People with questions can call (386) 671-8178 for assistance.
  • Completed permit applications can be faxed to (386) 671-8149 or emailed to

Suspension of rent payments on city-owned property

  • There are 11 businesses whose monthly rent payments are being suspended for 90 days. Cumulatively, the suspended payments represent a savings of $159,838.

As of March 25, 2020

City launches Daytona Beach COVID-19 Assistance Recovery Effort (CARE) Program

On March 24, 2020, City Commissioners approved a multi-pronged incentive package aimed to provide immediate financial relief to Daytona Beach residents and business owners impacted by the COVID-19 pandemic. The projected value of the program, which offers three different incentives, is about $5.65 million.

The first method of financial assistance will be to fund a significant portion of utility bills next month using $4 million of General Fund reserves. Utility bills in April will be automatically adjusted or credited for the 22,858 billing accounts within the city of Daytona Beach. Specifically, a credit will be shown for the amount of water, sewer, recycling and public service tax. Not included in the credit will be fees associated with stormwater, solid waste and the landfill.

The next incentive will be to suspend fees for building permits for the next 90 days, beginning on March 25. (This does not include impact fee payments and doesn’t waive the need to apply for a permit.) All residential and commercial permits for projects will be included for anything from fences, roofs and swimming pools to construction of new homes and commercial buildings.

Waiving commercial tenants’ rent at city-owned facilities such as Joe’s Crab Shack at the Daytona Beach Pier, Jackie Robinson Ballpark, the Golf Club’s restaurant, tenants at the Marina Plaza, etc. for up to 90 days is the final incentive. City Manager Jim Chisholm will review options with each lessee.