City Online Services

As of May 29, 2020

City Hall reopens Monday, June 1

Residents wanting to apply for a building permit, license or pay their utility bills may do so in-person starting Monday, June 1 starting at 8 a.m.  
Permits & Licensing and Utility Billing, located in City Hall at 301 S. Ridgewood Avenue in Daytona Beach, are taking walk-ins, while all other departments will be available by appointment only.
Please call each department directly to schedule an appointment.

  • City Clerk: (386) 671-8023
  • City Manager: (386) 671-8010
  • Human Resources: (386) 671-8210
  • Leisure Services: (386) 671-8250
  • Planning: (386) 671-8120
  • Purchasing: (386) 671-8080
  • Redevelopment: (386) 671-8180

Customers are encouraged to continue to access city services remotely via email, phone, online and drop-box. See complete list below.

As of March 24
Our primary focus is to maintain a safe workplace and encourage and adopt practices to protect the health of all employees, customers, visitors and others. We want to ensure the continuity of business operations while minimizing the threat of CODVID-19 spreading in our community. Several measures have been put into effect to prevent the potential spread of COVID-19 including closing City Hall to walk-in traffic. 

The majority of the walk-in service is customers wanting to pay their utility bill. There are many ways to pay a utility bill without visiting City Hall including paying by phone at (386) 671-8100, dropping off a payment in the night depository on the east side of City Hall and online at City utility customers will not be discontinued or disconnected due to non-payment of fees while the city’s emergency declaration is in effect.  

There are also several ways to apply for a building permit. Apply online at for window and door, roofing and mechanical permits if registered with Volusia County Contractor Licensing. For all other permits, email applications to Applications can be faxed to (386) 671-8149. Residents or contractors with questions should call (386) 671-8178.

Below are details to conduct city business remotely via phone, drop box or online:

Business License
Phone: (386) 671-8280
Fax: (386) 671-8149

City Clerk’s Office
Phone: (386) 671-8023
Public Records Request:

Community Development
Phone: (386) 671-8050

Development & Administration Services
Phone: (386) 671-8124

Fire Department
Phone: (386) 671-4000

Human Resources
Phone: (386) 671-8201
Liability claims: (386) 671-8227 

Leisure Services 
Phone: (386) 671-8250
Email: CowellSharonda@CODB.US
Fax: (386) 671-4326

Permits & Licensing
Phone: (386) 671-8178
Fax: (386) 671-8149

Phone: (386) 671-8120

Public Works
Phone: (386) 671-8601
Fax: (386) 671-3980

Phone: (386) 671-8080
If dropping off a solicitation, call (386) 671-8080 as soon as it has been placed, so it can be retrieved and stamped

Phone: (386) 671-8180

For outages and service issues, please call (386) 671-8815.

Utility Billing
Phone: (386) 671-8100
Online: (pay or view bills and to stop, start or transfer service)
Drop off: In night depository drop box on the east side of City Hall
City utility customers will not be discontinued or disconnected due to non-payment of fees while the city’s emergency declaration is in effect. For utility billing, call (386) 671-8100.