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Charter Review Commission

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1. What is a city charter?
2. Why review the charter?
3. What should be changed?
4. What is the legal basis for charters?
5. What are the different forms of government? What type does Daytona Beach have?
6. Why change forms of government?

Fire

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1. How do I dispose of non-working smoke detectors?
2. Where do I find employment questions regarding how to and what I need to get hired?
3. How do I dispose of old flammable liquids, paints or antifreeze?
4. Why does a fire engine or rescue truck respond ahead of the private ambulance to medical emergencies?
5. Why do you use motorcycles?
6. How many calls for emergency service do you get each year?
7. How can I get a Daytona Beach Fire Department uniform patch?
8. What is your average response time to emergencies?
9. What is Daytona Beach’s Insurance Services Office rating?
10. How big is your service area and population?
11. How many stations does your Department have?
12. How many fire fighters are on each fire engine?
13. What is a fire fighter’s work schedule?
14. How can we get a tour of a real fire station?
15. Does a National Registry for EMT Certification apply in Florida?

Gang Information

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1. What are some potential signs of gang involvement?
2. Why do children join gangs?
3. What can parents do to prevent their children from joining gangs?
4. What are some tips for parents?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

New Water Meters

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1. Will wireless technology affect my health or privacy?
2. What is a radio-read water meter?
3. What are the advantages of the new water meters?

Police - Online Police Reporting

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1. What do I do if online incident reporting is not right for me?

Reclaimed Water

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1. What are the benefits of reclaimed or reuse water?
2. Where is reclaimed or reuse water available?
3. What are the allowable uses for reclaimed water?
4. If I have access to reuse water, does a backflow prevention device have to be installed on my residential service?
5. What restrictions apply to the use of my reclaimed water?
6. How do I apply for reuse services?

Red Light Cameras

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1. What if I am already in the intersection when the light turns red, will I receive an infraction?
2. Where are the cameras located throughout the city?
3. What is the cost of the violation?
4. Will a violation affect my driving record?
5. What recourse do I have if I believe the notice was issued erroneously?
6. What happens if I ignore the Notice of Violation
7. What if I was not the driver/owner of the vehicle at the time of the violation?
8. Why are red light cameras needed?
9. How does a red light safety camera work?
10. Are red light cameras effective at changing people's behavior at intersections? Are lives saved because of the technology?

Rental Housing Inspection Program

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1. Why is the program necessary?
2. What defines a property as being a rental property?
3. Who is responsible for registering the property?
4. Is there a fee charged for registration and inspection?
5. How often will a rental unit need to be inspected?
6. How will the order of inspection be determined?
7. Where do I submit my application and payment?
8. When will inspections be done?
9. Is the property owner required to be present during the inspection?
10. Will tenants be allowed to attend the inspections?
11. Will the property owner receive documentation of the inspection results?
12. Will additional fees be required if repairs are determined during the inspection?
13. How much time will be given to the property owner or agent to make corrections found to be unsatisfactory during the inspection?
14. Who performs the inspections?
15. How can I schedule an inspection?
16. How long does an inspection take?
17. What preparations should be made involving animals prior to inspections?
18. Does the inspection take place both inside and outside of the residence?
19. Will my older building be forced to comply with today’s more stringent construction codes?
20. Do all units require smoke detectors?
21. Is the property owner required to obtain permits for minor repair work?
22. Does it matter who does the actual repairs?
23. What if the property owner ignores their required participation in the program?

Utilities - Flood Insurance

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1. What does it mean if my community does not participate in the National Flood Insurance Program (NFIP)?
2. What are FEMA's requirements to remove land or a building from the 1% annual chance flood hazard area?
3. What is the 100-year flood?
4. I have lived here forever and have never been flooded. Why do I need flood insurance?
5. What elevation is used when rating a structure for a flood insurance policy?
6. My family has lived in our house for many years, and we had a big flood that was called the 100-year flood. We weren't damaged. Why do I need flood insurance?
7. My bank said I'm in the floodplain and have to buy insurance. I don't believe it. What can I do?
8. Who can prepare an Elevation Certificate?
9. What do I need to know if my building is in the floodplain?
10. If I own a repetitive loss property, are there grant funds available to mitigate against future flood losses?

Utilities - Stormwater

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1. What is a stormwater utility fee?
2. How is the stormwater fee calculated?
3. There aren’t any storm drains or canals anywhere near my property. Do I have to pay this fee?
4. How often are storm inlets cleaned?
5. What can I do to help prevent flooding in my area?
6. What can I do to help prevent flooding around my home?

Utilities - Stormwater Utility Fee

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1. Who pays this fee?
2. Isn't this just another tax?
3. When and how do I pay this fee?
4. When did the city start charging this fee?
5. I have homestead exemption. Why am I being charged?
6. I have a well or septic tank. Why should I be charged?
7. What does the city do with this money?
8. Stormwater doesn't leave my property. Why should I have to pay?

Utility Billing

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1. How do I open a new account?
2. What do I need to know about my bill and payment?
3. How do I discontinue service?
4. What if I have questions about my services?
5. Who do I contact if I have a water emergency?