City Online Services
As of March 24, 2020
Our primary focus is to maintain a safe workplace and encourage and adopt practices to protect the health of all employees, customers, visitors and others. We want to ensure the continuity of business operations while minimizing the threat of CODVID-19 spreading in our community. Several measures have been put into effect to prevent the potential spread of COVID-19 including closing City Hall to walk-in traffic.
The majority of the walk-in service is customers wanting to pay their utility bill. There are many ways to pay a utility bill without visiting City Hall including paying by phone at (386) 671-8100, dropping off a payment in the night depository on the east side of City Hall and online at codb.us/payutilitybill. City utility customers will not be discontinued or disconnected due to non-payment of fees while the city’s emergency declaration is in effect.
There are also several ways to apply for a building permit. Apply online at http://codb.us/permitslicensing for window and door, roofing and mechanical permits if registered with Volusia County Contractor Licensing. For all other permits, email applications to Contact_PnL@ci.daytona-beach.fl.us. Applications can be faxed to (386) 671-8149. Residents or contractors with questions should call (386) 671-8178.
Below are details to conduct city business remotely via phone, drop box or online:
Phone: (386) 671-8050
Development & Administration Services
Phone: (386) 671-8124
Phone: (386) 671-8201
Liability claims: (386) 671-8227
Phone: (386) 671-8250
Fax: (386) 671-4326
Phone: (386) 671-8120
Phone: (386) 671-8601
Fax: (386) 671-3980
Phone: (386) 671-8080
If dropping off a solicitation, call (386) 671-8080 as soon as it has been placed, so it can be retrieved and stamped
Phone: (386) 671-8180
For outages and service issues, please call (386) 671-8815.
Phone: (386) 671-8100
Online: codb.us/payutilitybill (pay or view bills and to stop, start or transfer service)
Drop off: In night depository drop box on the east side of City Hall
City utility customers will not be discontinued or disconnected due to non-payment of fees while the city’s emergency declaration is in effect. For utility billing, call (386) 671-8100.